Responsible Gambling

Our Commitment

Pin-Up Casino is committed to providing a safe and enjoyable gambling environment. We recognize that for some individuals, gambling can become problematic. This page outlines the tools and resources available to help you stay in control.

Know the Facts

  • Gambling should be treated as entertainment, not a source of income
  • The odds are designed to favor the house in the long run
  • Past results do not influence future outcomes — each game round is independent
  • Never gamble with money you cannot afford to lose
  • Never chase losses by increasing your bets

Self-Assessment

Ask yourself these questions honestly:

  • 1
    Do you spend more time or money gambling than you intended?
  • 2
    Have you tried to cut back on gambling but found it difficult?
  • 3
    Do you feel restless or irritable when not gambling?
  • 4
    Do you gamble to escape problems or relieve stress?
  • 5
    Have you lied to family or friends about your gambling?
  • 6
    Have you borrowed money or sold possessions to fund gambling?
If you answered "yes" to two or more questions, you may want to consider using our responsible gambling tools or seeking professional support.

Tools Available

Deposit Limits

Set daily, weekly, or monthly deposit limits through your account settings (Profile → Responsible Gaming → Deposit Limits). Decreases take effect immediately; increases take effect after 24 hours.

Session Time Limits

Set a maximum session duration. You will receive a notification when the time limit is reached and will be automatically logged out.

Reality Check

Enable periodic reminders (every 30, 60, or 120 minutes) that display your session duration and net win/loss.

Cool-Off Period

Temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets. Any pending bets will remain active.

Self-Exclusion

Permanently or semi-permanently exclude yourself from the platform for 6 months, 1 year, or indefinitely. Self-exclusion cannot be reversed during the chosen period. Contact support to activate.

Protecting Minors

Pin-Up Casino strictly prohibits access by anyone under 18 years of age. We employ KYC verification to confirm the age and identity of all players. If you share a device with minors, we recommend:

  • Using parental control software
  • Never leaving your account logged in unattended
  • Not saving your password in the browser

External Support Resources

Organization Website
GambleAware www.begambleaware.org
Gamblers Anonymous www.gamblersanonymous.org
GamCare www.gamcare.org.uk

Contact Us